Frequently Asked Questions: 

 

 

1. Are you a trading company or a manufacturer? 

We are a manufacturer ourselves. In 2014, we set up our own factory. This ensures our competative price, quality control and on-time delivery for each order. Please see some of our factory images and developing history below:

 

2. How can I get some samples and how long for sampling?                                                                         

To check the quality, we are glad to offer you the samples. New clients are expected to pay for the sample's change if it is over USD10 and the samples' postage (courier cost).  You can have two options on paying the and sample charge and the postage:       
1) On collection basis: You can arrange a RPI(Remote Pick-up) service upon Fedex, DHL, UPS, TNT, etc, or inform us your Fedex, DHL collection account.   
2) On prepay basis: you can remit the postage through West Union banking service, or through Paypal, Alipay,  and we will have it prepaid on AGL side.                                                                             

Please note that these sample charge can be refundable when you place the full order.                                   

Sampling time:  for the regular hotel linens items, it takes around 2 workdays for sampling.

 

 3. Where is your factory?  How can I visit you?     

 

 

.4. What about the production capability of your factory?                                                         

With over 20 skilful workers, we can produce 10,000 chair covers per week and are currently delivering 3-4 containers monthly worldwide.

 

5. How can your factory ensure quality control and how can you can ensure on-time delivery for mass production ?      
"Quality is priority" is the motto to AGL factory. We always attach great importance to quality control for each order, regardless it is small or big.
   
1). All AGL bedding sheets and covers fabrics are made of combed yarns and have been preshrunk.
2). All AGL basic polyester table cloths and chair covers are well weaved and with no color difference based on our experience;                                                                                                                                           

3). AGL Skilful workers care every details in cutting, stitching, quilting, filling, packing processes;
4). Quality Control Department workers are specially responsible for quality checking in each process.              

Furthermore, we always have well-arranged manufacturing schedule for each order when signing the contract, which guarantee the on-time delivery for each order.

 

6.. What is your terms of the payment?                                                                                                      

AGL normal practice is by T/T. 30%deposit before mass production, the balance shall be paid off before delivery. 

Before paying off the balance, you can send your QC to our factory to quality inspection, or we will email email you images of our mass production and goods. 

 

7. What is the MOQ for your hotel bed lines, bath linens and table linens?  
 For hotel bed linens: 300 PCS/item;       
 For hotel bath linens( hotel towels & hotel bathrobes) : 500 PCS/item;       
 For hotel table linens( table cloths, table skirts, chair covers & sashes) : 30-500 PCS/item;

 

8. How do you normally pack the goods?                                                                                                   

Each PEC  in one poly bag, Outer packing--in cartons, or pallet if requested. Please see our packing images below: 

 

9.what are your regular sizes for bedding sheets and covers, bathrobes and table cloth?

Please visit our SIZES PAGE HERE. 

 

10. Where are your major markets?                                                                                                
Currently we are mainly selling to America, EU, Middle East, Singapore and Australian markets. Please some of our Trading history on Alibaba system as below:

 

                                                                  

11.How about your working time?                                                                                                          
The regular working time for AGL office workers is 8:00---17:00 Beijing Time from Monday to Friday;

and 8:00-11:30 Beijing time on Saturday.   

 

12. How can I contact you and how fast can I get a reply?   
     E-mail:  sales@hotellinenssupplies.com  or  AGLjames@hotmail.com   
     Web:    www.hotellinenssupplies.com      /         
 www.hotellinens.en.alibaba.com
     Tel:      0086-513-6871 1672         MB/Wechat/Whatsapp: 0086-138 6199 5012        Skype:  angelagroup           


     We normally can revert to you within 24 hours for all your inquiries.